Flight OPS · Chicago ORD
StatusActive
Available for opportunitiesTSA · IATA · CargoWise Certified

MinaAyoub.

Cargo Operations · Aviation Logistics
I move freight the way airlines fly — with precision, paperwork, and zero room for error.

Four years supervising cargo operations for American Airlines Cargo. TSA-certified screener. IATA Dangerous Goods qualified. CargoWise Certified Operator.

Hire meExplore my work
EXP04Y+
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Certifications & Systems
TSA Certified◆
IATA Dangerous Goods◆
CargoWise Certified Operator◆
U.S. Customs Compliant◆
American Airlines Cargo◆
X-Ray Screening◆
Explosive Trace Detection◆
Import & Export◆
Multi-Modal Freight◆
Time-Critical Shipments◆
TSA Certified◆
IATA Dangerous Goods◆
CargoWise Certified Operator◆
U.S. Customs Compliant◆
American Airlines Cargo◆
X-Ray Screening◆
Explosive Trace Detection◆
Import & Export◆
Multi-Modal Freight◆
Time-Critical Shipments◆
Cleared for takeoff

Every shipment is a promise.
I keep it.

4+
Years operating
Aviation cargo supervision
100%
TSA compliance
Zero screening violations
IATA
DG certified
Hazardous freight cleared
AA
Cargo partner
American Airlines contracted
Operational envelope

An operator with the airline mindset.

Six pillars of operational excellence that keep freight moving safely and on schedule.

Federal security clearance
TSA-CERT · X-RAY · ETD · PHYSICAL

TSA-certified.
100% compliance record.

Cargo screening under TSA protocol — X-Ray, Explosive Trace Detection, and physical inspection — with zero violations on record.

TSA
Dangerous Goods
IATA

Certified handling of hazardous shipments per international air safety standards.

Systems mastery
CargoWise Certified

Plus iCargo, manifest verification, and shipment tracking at scale.

Freight lifecycle

End-to-end import & export.

U.S. Customs clearance verification, documentation review, and prompt compliant release on every international shipment.

Multimodal coordination

Air. Ground. On time.

Route freight across networks. Dispatch trucking around cut-offs. Handle next-flight-out, high-value, and time-critical deliveries.

Flight log

Four years on the ramp.

CSG-01
Sep 2025 — Present
Chicago, IL
In-flight

Domestic Agent

Critical Solutions Group
AIT Worldwide Logistics

Coordinating time-critical domestic freight across air and ground networks with direct customer ownership and cross-team billing integrity.

Own customer accounts end-to-end with proactive updates and issue resolution.
Route air and ground shipments with quoting, tracking, and daily status ownership.
Handle shipments of consequence: next-flight-out, high-value, time-specific.
Verify labeling, scanning, and rating to eliminate operational defects.
Support carrier re-weighs, on-time monitoring, and monthly KPI reporting.
Partner with sales and internal teams to close files before month-end.
AA-CARGO
Mar 2020 — Sep 2023
Chicago O'Hare, IL

Cargo Operations Supervisor

American Airlines Cargo
via Prospect Airport Services

Supervised the full cargo lifecycle for a major U.S. carrier — from acceptance and screening through export loading and international release.

Directed export operations including IATA-compliant Dangerous Goods handling.
Executed TSA-certified screening (X-Ray, ETD, physical) at 100% compliance.
Verified U.S. Customs clearance on international imports before release.
Ran the acceptance counter — enforced packaging, labeling, and weight rules.
Investigated delayed or misplaced freight and executed corrective recovery.
Coordinated trucking dispatch around strict airline cut-off windows.
Managed front-desk client interactions, releases, and fee processing.
Instruments panel

Every skill I bring to the ramp.

Security & Compliance

SEC
  • 01TSA Regulations
    ✓
  • 02IATA Dangerous Goods
    ✓
  • 03X-Ray Screening
    ✓
  • 04Explosive Trace Detection
    ✓
  • 05U.S. Customs Compliance
    ✓

Cargo Systems

SYS
  • 01CargoWise (Certified Operator)
    ✓
  • 02iCargo
    ✓
  • 03Manifest Verification
    ✓
  • 04Shipment Tracking Platforms
    ✓

Operations

OPS
  • 01Import Management
    ✓
  • 02Export Coordination
    ✓
  • 03Trucking Dispatch
    ✓
  • 04Documentation Control
    ✓
  • 05KPI Reporting
    ✓
  • 06Defect Code Management
    ✓

Leadership

LEAD
  • 01Team Supervision
    ✓
  • 02Performance Management
    ✓
  • 03Employee Training
    ✓
  • 04Conflict Resolution
    ✓
  • 05Customer Account Ownership
    ✓
Education
American High School Diploma
Nile Union Academy · 2014
Base
Hoffman Estates, IL
Greater Chicago · Near ORD & MDW
Languages
English · Arabic
Bilingual professional
Get in touch · Available for hire

Let's move
something.

Open to opportunities in cargo operations, aviation logistics, freight coordination, and supply-chain leadership roles across the Chicago area.

Send an emailCall (630) 286-3112
Base
Hoffman Estates, IL