Hi, I'm Mina Ayoub
Cargo Operations Supervisor · Aviation Logistics Specialist
4+ years supporting American Airlines Cargo with TSA-certified security screening, dangerous goods handling, and end-to-end import/export operations.
A dedicated logistics professional
Detail-oriented Cargo Operations Supervisor with a proven track record of overseeing cargo flow, resolving operational issues, and ensuring efficient logistics processes while maintaining the highest standards of safety and compliance.
Security & Compliance
TSA regulations, certified Dangerous Goods handling, security screening.
Leadership
Team leadership, performance management, training, conflict resolution.
Cargo Operations
Import/export management, tracking, dispatch, compliance oversight.
Global Standards
U.S. Customs, TSA, IATA, and airline regulation compliance.
Professional Journey
Domestic Agent
Critical Solutions Group — AIT Worldwide Logistics
- ▸Primary point of contact for assigned customers — proactive shipment updates, issue resolution, and high customer satisfaction.
- ▸Coordinate domestic air and ground freight: quoting, tracking, routing, and daily status for time-sensitive deliveries.
- ▸Manage critical shipments: next flight out, high-value, and date/time-specific deliveries.
- ▸Review paperwork, labeling, scanning, and rating to reduce operational defects.
- ▸Support KPI reporting, carrier re-weighs, on-time performance monitoring, and defect code management.
- ▸Cross-functional collaboration with sales, domestic offices, and internal departments for billing and monthly close.
Cargo Operations Supervisor
Prospect (Contracted to American Airlines Cargo)
- ▸Managed front desk operations — client interactions, pickups, releases, and processing release fees.
- ▸Confirmed U.S. Customs clearance for international shipments to prevent regulatory delays.
- ▸Monitored daily cargo flow, investigated delayed/misplaced freight, and executed corrective actions.
- ▸Oversaw imports: customer notifications, documentation, and prompt release under customs compliance.
- ▸Directed export operations including Dangerous Goods (DG) handling per IATA and airline safety standards.
- ▸TSA-certified cargo screening using X-Ray, ETD, and physical inspections at 100% compliance.
- ▸Supervised acceptance counter — reviewed airway bills, enforced packaging/labeling/weight rules.
- ▸Coordinated trucking & dispatch to meet airline cut-off times and improve delivery reliability.
Technical Expertise
Cargo & Logistics Systems
Security & Compliance
Leadership & Operations
Office & Productivity
Academic Background
American High School Diploma
Nile Union Academy
Graduated: June 2014
Let's connect
Open to new opportunities in cargo operations, aviation logistics, and freight management.